Terms of Service

tmc555.com (the “Site”) is operated by TMC555, LLC(“TMC555,” “we,” “us,” or “our”), a limited liability company organized under the laws of the State of Wyoming, United States. Our registered business address is TMC555, LLC · 737 Huntington Ave · Boston, MA 02115 · United States, and we can be reached at hello@tmc555.com.

By accessing the Site, submitting the contact form, signing a proposal or statement of work, or making a payment to us, you (“you,” the “Client”) agree to be bound by these Terms of Service, our Privacy Policy, and our Refund & Cancellation Policy, each of which is incorporated here by reference. If you do not agree, do not use the Site or purchase our services.

You must be at least 18 years of age and, where you are contracting on behalf of a company, you represent that you have authority to bind that company.

TMC555 is a business-to-business services firm. We sell professional services and software, not physical goods. Our offerings are:

Nothing on the Site is an offer to sell securities, and we do not provide legal, tax, accounting or investment advice. Recommendations we make are business and technology recommendations only.

3.1 — How an engagement starts

Services are performed under a written proposal, statement of work, order form or subscription plan (each, an “Order”) that we provide to you and that you accept in writing or by payment. The Order defines the scope, deliverables, timeline, fees and billing schedule for that engagement. Where an Order conflicts with these Terms, the Order controls for that engagement.

3.2 — Changes to scope

Work outside the agreed scope requires a written change order and may adjust fees and timelines. We will not perform out-of-scope billable work without your written approval.

3.3 — Estimates

Timelines and effort estimates are good-faith projections, not guarantees, and depend on your timely input, approvals and access as described in Section 07.

4.1 — Pricing and currency

All fees are quoted and charged in United States Dollars (USD). Fees are stated in your Order; because our work is scoped per client, we do not publish fixed list pricing on the Site. You will always see the exact amount, the billing frequency and what it covers before you are charged.

4.2 — Accepted payment methods

We accept payment through Stripe, Inc. (“Stripe”), our payment processor:

Charges appear on your statement as “TMC555”. Your card issuer, not TMC555, sets any foreign-transaction or currency-conversion fees.

4.3 — Billing structure

• —Deposits: project engagements typically begin with a deposit invoiced before work starts. Work is scheduled once the deposit clears.
• —Milestones and progress billing: fixed-scope projects are invoiced against milestones defined in the Order.
• —Hourly and retainer work: invoiced monthly in arrears, or monthly in advance for retainers, as stated in the Order.
• —Subscriptions: billed in advance each billing period until cancelled (see Section 05).

4.4 — Payment terms

Unless your Order says otherwise, invoices are due on receipt and no later than fifteen (15) days from the invoice date. Amounts unpaid after thirty (30) days may accrue interest at 1.5% per month (or the maximum permitted by law, if lower), and we may suspend work and access to deliverables until the account is current. We will always notify you in writing before suspending work.

4.5 — Taxes

Fees are exclusive of sales, use, VAT, GST and similar taxes. Where we are required to collect such taxes, they are added at checkout or on the invoice. You are responsible for taxes on your own income and business.

4.6 — Authorization and failed payments

By submitting payment details you authorize us and Stripe to charge the stated amount to your selected payment method, and, for subscriptions, to charge the recurring amount each period. If a payment is declined, the charge does not complete and no funds are captured; we may retry the charge and will notify you so the payment method can be updated.

4.7 — Refunds

Refund, cancellation and dispute handling are set out in full in our Refund & Cancellation Policy, which forms part of these Terms.

Where we provide a subscription — including wikiTaTa, hosting, monitoring or ongoing support plans — the following applies:

• —Your subscription renews automatically at the end of each billing period (monthly or annual, as selected) at the then-current rate, until you cancel.
• —You may cancel at any time, effective at the end of the current billing period. Access continues through the period you have already paid for.
• —Cancellation is self-service where a billing portal is provided, and otherwise by emailing hello@tmc555.com. We confirm every cancellation in writing.
• —We give at least thirty (30) days' notice by email before any price increase takes effect; you may cancel before the new rate applies.
• —We may suspend a subscription for non-payment after written notice, and will restore it once the balance clears.
• —On cancellation you may export your data as described in Section 09 for thirty (30) days before it is deleted.

6.1 — When services are delivered

Consulting and development work is delivered on the schedule stated in your Order. Subscription services are provisioned and access credentials issued within two (2) business days of the first successful payment, and usually the same business day. Digital deliverables (documents, source code, configurations) are delivered electronically to the contacts named in the Order.

6.2 — Acceptance

Unless the Order sets a different process, you have seven (7) business days from delivery of a milestone or deliverable to review it and notify us in writing of any material deviation from the agreed scope. We will correct verified deviations at no additional charge. A deliverable not rejected in writing within that window is deemed accepted.

6.3 — Service availability

We aim for continuous availability of hosted services but do not guarantee uninterrupted operation. Planned maintenance is announced in advance where practical. Any binding uptime commitment must be stated in a written service-level agreement in your Order.

To deliver on time we rely on you to:

• —Provide accurate, complete business information and a named decision-maker who can approve work.
• —Supply timely access to systems, accounts, data and third-party vendors that the work depends on.
• —Respond to review requests and approvals within the timeframes set in the Order.
• —Maintain your own backups of data you provide to us, and hold the licenses and rights to any content, credentials or materials you give us.
• —Keep account credentials confidential and notify us promptly of any suspected unauthorized access.

Delays caused by outstanding client input may shift the schedule and, for time-based work, increase fees. We will flag such delays in writing as they arise.

8.1 — Your materials

You retain all rights to the data, content, trademarks and materials you provide. You grant us a limited license to use them solely to perform the services.

8.2 — Deliverables

On full payment of all fees due for an engagement, we assign to you ownership of the custom deliverables created specifically for you under that Order, except for the Background IP described below.

8.3 — Background IP

We retain ownership of our pre-existing and general-purpose materials — including wikiTaTa, our frameworks, templates, libraries, tooling and know-how (“Background IP”) — and of any improvements to them. Where Background IP is embedded in a deliverable, we grant you a perpetual, non-exclusive, worldwide license to use it as part of that deliverable for your business purposes.

8.4 — Subscription software

Subscription services are licensed, not sold. You receive a non-exclusive, non-transferable right to access the service during your paid subscription term. You may not copy, resell, reverse-engineer or create derivative works from the platform.

8.5 — Portfolio use

We may reference the fact that we worked with you and describe the work in general terms, unless you tell us in writing not to. We will not disclose your confidential information in doing so.

Each party will protect the other’s non-public business information with at least reasonable care, use it only to perform or receive the services, and not disclose it to third parties except to personnel and subprocessors bound by comparable obligations, or where legally compelled. These obligations survive termination for three (3) years, and indefinitely for trade secrets.

How we handle personal data — including what we collect, our subprocessors, retention periods, and your access, correction, deletion and export rights — is described in our Privacy Policy. You may request an export of your data at any time during an engagement and for thirty (30) days after it ends.

You agree not to use the Site or any service we provide to:

• —Violate any applicable law or regulation, or infringe anyone's intellectual property or privacy rights.
• —Transmit malware, attempt to gain unauthorized access to systems, or probe, scan or disrupt our infrastructure or that of our vendors.
• —Send unsolicited bulk messages, engage in fraud, or process payments for goods or services prohibited by Stripe's restricted-business list.
• —Harass, threaten or defame any person, or upload unlawful content.
• —Resell, sublicense or provide service-bureau access to a subscription service without our written consent.

We may suspend or terminate access for a material violation, with notice where the circumstances allow.

Our work commonly integrates third-party platforms — payment processing, hosting, analytics, AI providers, CRM and communications tools. Those services are governed by their own terms and pricing, and are billed by their providers unless your Order says we are reselling them. We are not responsible for a third party’s outage, price change, data handling or discontinuation, though we will work with you in good faith to find alternatives.

Payments are processed by Stripe and are additionally subject to Stripe’s Services Agreement and Privacy Policy.

Our services are provided from the United States. You may not use them in, or export them to, any country subject to United States embargoes, and you confirm you are not on any U.S. government restricted-party list.

We warrant that services will be performed in a professional and workmanlike manner by qualified personnel, consistent with the Order. Your exclusive remedy for a breach of this warranty is our re-performance of the affected services, or, where re-performance is not commercially practicable, a refund of the fees paid for those specific services.

Except as expressly stated, the Site, deliverables and services are provided “as is” and “as available” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation. We do not warrant any specific business result, revenue increase, cost saving or ranking outcome, and no AI-assisted output is guaranteed to be accurate — outputs should be reviewed by you before being relied upon.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost goodwill, or loss or corruption of data, even if advised of the possibility.

To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to the Site, these Terms or any service will not exceed the total amount you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim.

These limits do not apply to a party’s fraud, willful misconduct, or gross negligence, or to your obligation to pay fees due, or to any liability that cannot be limited under applicable law. Nothing in these Terms limits any consumer rights you may have that cannot be waived.

These Terms apply while you use the Site and for the duration of any engagement. Either party may terminate an engagement for convenience on fifteen (15) days’ written notice, or immediately for the other party’s material breach that remains uncured ten (10) days after written notice.

On termination you owe fees for all work performed and expenses committed through the termination date; we will deliver work product created through that date once those amounts are paid. Subscription cancellations are governed by Section 05 and the Refund Policy. Sections on intellectual property, confidentiality, disclaimers, liability and governing law survive termination.

These Terms are governed by the laws of the State of Wyoming, United States — the state in which TMC555, LLC is organized — without regard to its conflict-of-laws rules. The parties consent to the exclusive jurisdiction of the state and federal courts located in Massachusetts, where the company maintains its place of business, for any dispute not otherwise resolved.

Before filing any claim, you agree to contact us at hello@tmc555.com and give us thirty (30) days to resolve the matter in good faith. Most billing questions are resolved this way in a few business days — please contact us before initiating a chargeback (see the Refund Policy).

We may update these Terms as our services evolve. The “Last updated” date at the top of this page always reflects the current version. Material changes affecting an active engagement or subscription will be emailed to you at least thirty (30) days before they take effect; continued use or payment after that date constitutes acceptance. Changes never apply retroactively to work already performed or invoiced.

TMC555, LLC
TMC555, LLC · 737 Huntington Ave · Boston, MA 02115 · United States
hello@tmc555.com — support, billing and privacy inquiries

We respond to all written inquiries within two (2) business days.